Shipping & Delivery

Which shipping options are available? and What are the shipping fees? 

Shipping Methods and Fees: 
During high volume time (such as sale), ReginaMcWhite.com reserves the right to limit its delivery options. Please refer to the shipping options available at checkout.

Continental US
Ground free deliveries made Tuesday - Saturday two day $25.00 deliveries made Monday-Friday next day $35.00 deliveries made Monday-Friday Saturday $35.00 deliveries made Saturday only if order placed by 1 pm EST on Friday
Same day (e.g. Manhattan, New York) only $55.00 deliveries made same day only if order placed by 1 pm EST Monday-Friday
Alaska, Hawaii, Puerto Rico* Two days $25.00 deliveries made Monday-Friday Next day $35.00 deliveries made Monday-Friday *ground, Saturday and same day not available. 

All orders are processed Monday through Friday, excluding Saturday, Sunday and holidays. Next day and two day deliveries are made Monday through Friday excluding Saturday, Sunday and holidays. Ground deliveries are made Tuesday through Saturday excluding Sunday and holidays. Regina McWhite cannot be held responsible for unanticipated delivery delays beyond Regina McWhite’s control.
Saturday delivery Orders placed with Saturday deliveries are expected to be delivered on Saturday if placed by 1 PM(EST) on Friday, subject to the following conditions: If an order is placed after 1 PM(EST) on Friday, it is expected to be delivered on the Saturday of the following week, as indicated during the checkout process. The delivery time on Saturday may vary according to the destination zip code and location. Saturday deliveries cannot be made on holidays. Saturday delivery service is only available for item(s) in your order that are immediately available. 

Item(s) that are not immediately available will be placed on a priority waiting list and will be shipped with free ground service once they become available for shipment. If you wish to select an alternative shipping method for priority waiting list items, please contact us at onlineshoppingassist.ReginaMcWhite@usa.com for assistance. (The fee applicable to such alternative shipping method will apply). We recommend reviewing your order details on the order review page before submitting it, or in the order confirmation email that is sent to you shortly after your order is placed. Some business addresses may not accept shipments on Saturdays. To ensure Saturday delivery, please confirm that your shipping address can accommodate Saturday deliveries. Saturday delivery is not available for Hawaii, Alaska or Puerto Rico at this time.

Same day – (Philadelphia, PA; Manhattan, New York only) Orders placed with same day deliveries are expected to be delivered on the date of order, if placed by 1 PM(EST) Monday through Friday, subject to the following conditions: 
The delivery time may vary depending on the destination zip code and location. Same day deliveries cannot be made on holidays. Same day delivery service is available on item(s) in your order that are immediately available for shipment within Philadelphia, PA; Manhattan, New York only. If you are unsure as to whether your shipping address is an eligible Manhattan, New York address, please contact us at onlineshoppingassist.ReginaMcWhite@usa.com for confirmation. Item(s) that are not immediately available will be placed on a priority waiting list and will be shipped with free ground service once they become available for shipment. If you wish to select an alternative shipping method for such priority waiting list items, please contact us at onlineshoppingassist.ReginaMcWhite@usa.com for assistance. (The fee applicable to such alternative shipping method will apply). We recommend reviewing your order details on the order review page before submitting your order, or in the order confirmation email that is sent to you shortly after your order is placed. Upon delivery, please ensure that the number of boxes delivered is as stated on the shipment confirmation email.

Can we ship to multiple addresses?

At this time we can only ship to one address per order. To ship to multiple addresses, please place a separate order for each location.

Can we ship to a P.O. Box of APO/FPO address? 

Purchases may not be shipped to P.O. boxes, APO/FPO addresses, hotels, freight forwarders or to any address outside of the United States. To bill an order to your APO/FPO address, please contact us via email at onlineshoppingassist.ReginaMcWhite.com.

Is a signature required for deliveries?

For security reasons, all Regina McWhite online purchases require an adult signature upon delivery. All orders are delivered by USPS and UPS. 
If you are unavailable to sign for your package, the driver will leave a door tag on your door, informing you of the delivery attempt. The driver will make a total of three delivery attempts on three consecutive business days. If you are still unavailable to sign for your package, the package will be returned to sender.
 

How can I track my order?

Regina McWhite will send you several emails during the order process to keep you informed of the status of your purchase. Please note that due to sale volume, your order can take up to 5 business days to process before it ships. Please add this time to your selected shipping method to anticipate the delivery of your order.
All Next Day, Two Day, and Ground purchases are shipped via FedEx. A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track your order's status. In addition, we will send you confirmation email once we receive a delivery notification from UPS.

When can you expect delivery of your order?

To estimate the total delivery time for immediately available items, please refer to the shipping window provided at check-out and allow additional time based on the shipping method selected. Please note that due to sales volume, your order can take up to 5 business days to process before it ships. Please add this time to your selected shipping method to anticipate the delivery of your order.
Ground: 3-5 business days with deliveries made Tuesday-Saturday Two Day: 2 business days with deliveries made Monday-Friday Next-Day: 2 business days with deliveries made Monday-Friday. 
A confirmation containing your delivery details will be emailed to you as soon as your purchase has been sent out for delivery.
 

Where do we ship?

Online purchases may be made by residents of the U.S., for delivery to U.S. addresses, including Alaska, Hawaii and Puerto Rico. We are unable to deliver online purchases to other places at this time.

Have a question, we have not answered? 
Contact Us T:+001 484.297.2335